FAQ

The questions buyers actually ask

Do I need to know what technology we need?

No. Bring the problem as you experience it: work that keeps being done manually, systems that do not talk, calls nobody can keep up with, or documents that have to be retyped. We determine whether the right answer is AI, an agent, automation, an integration, custom software, or something simpler.

What kinds of projects are a good fit?

Recurring finance or operations workflows with manual handoffs, disconnected systems, document processing, reconciliation, forecasting, or internal software that generic tools do not fit. If it runs on exports, inboxes, and memory, it is probably a fit.

Is every engagement fixed price?

Every engagement receives a written scope, delivery plan, and pricing structure before the build begins. Work with uncertain data, access, or integration dependencies starts with a paid discovery phase so implementation can be priced responsibly, not guessed.

How is confidential work discussed publicly?

Employer and client work is described only at an authorized, non-identifying level. Names, proprietary data, internal screenshots, and sensitive architecture are never published without written permission. The same treatment protects your engagement.

Who owns what gets built?

Ownership, licensing, and any reusable components are defined in writing for each engagement, and deliverables include the source, documentation, and operating knowledge needed to run the system without dependency.

How is AI kept under control?

Model output is bounded by validation rules, confidence thresholds, review queues, and human approval for consequential actions. Systems are evaluated against your data before they are trusted, and no output enters a system of record unreviewed unless you decide it should.

What access do you need to our data?

The least that does the job. Access is scoped per engagement, sensitive data stays in your environment wherever possible, and an NDA is welcome before any detail is shared.

Do you work alongside an existing team?

Frequently. The usual shape is taking the piece nobody has bandwidth for, building it to your standards, and handing it back documented well enough that your team owns it from day one.

What support exists after delivery?

Ongoing support and enhancement are available, though systems are built and documented to be maintainable without permanent dependency on the person who wrote them.

Where are you based?

Based in Seattle, Washington. On site when useful across the Seattle metro and Pacific Northwest, with remote engagements across the United States and selected international markets.